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New supplier
test. |
| New Backbone supplier
test scheduled for 2/3/09. This will be a test in which we hope to
have a option if our main provider of bandwidth goes down, to feed
our system backward with another supplier. |
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Email server has
moved. |
| We have
moved our e-mail
server to Mechcom Dot Net's NOC. (Network Operation Center). With
this change, we hope to better manage the over all flow of email to
our customers. |
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New Bandwidth
managers and shapers. |
| We have added additional
bandwidth shapers and managers to our existing firewalls. This
should improve service greatly. |
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| New IP settings for
customers. |
| We are currently
changing our IP system to the end user. You will still have a static
IP, however your PC/Router will need to be in DHCP mode to obtain
the IP from us automatically. |
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ATTENTION
KNOWIRE CUSTOMERS |
 Attention Knowire Customers - All
customers will be receiving an updated email with their current Knowire email
addresses as well as support links, contact information, and the NEW web based
email link. Also included is a link to the step-by-step tutorial to setting up
your Knowire email in Outlook Express.
Keep this information and check
your Knowire email regularly. We will send any news or updates via this email
address.
The billing Department is also
offering a monthly credit card option to all Knowire customers. If you would
rather not send in a check for your monthly service, we can take your credit
card information over the phone and automatically do a monthly withdraw for
you. Contact the billing department for more information.
01/01/09 |
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If you are a Knowire customer and are experiencing
broadband service issues, please contact our office at |
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419-281-5885
If it is after hours, you can
contact our admin on call at:
419-606-0228
Note: If there
is a major system failure the administrators will most likely be unavailable
since they are scrambling to fix the problem. If there is a system
outage the best place to check on status updates is either this
site, or call our main office (419)281-5885. If you have a way to
email, a status report can be requested at mechcom@mechcom.net
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